Frequently Asked Questions

What nappies are used inside the nappy cake?


We only use the best branded nappies such as Huggies and Pampers in our nappy cakes. We also offer the option to upgrade your nappy cake to Eco-friendly Bio-degradable nappies by Nature Babycare.
All of the nappy cakes include size 3 nappies as standard. Size 3 nappies are designed to fit the average baby weighing 4-9kgs or 9-20lbs. The average weight of a newborn baby in the UK is approx 7lbs 8oz (3.4kgs) so we use size 3 nappies not only to allow for babies with a larger birth weight but also to allow the new parents to enjoy their nappy cake baby gift before the need to dismantle it.

What is the quality of items inside the Nappy Cake?


All of the items included in our Nappy Cakes have been vigorously tried and tested. All Nappies included are either Huggies, Pampers or Nature Babycare and all clothing is made from 100% Baby Soft Cotton*. All of the toys are CE marked and conform to European Safety Standards and are suitable from birth.
*Excluding lining, motifs, trimming & booties.

Why should I choose Pure Nappy Cakes for my nappy cake?


Pure Nappy Cakes have the best value for money professional nappy cakes with the fastest delivery in the country - and we don't say that lightly! Our nappy cakes are overflowing with baby essentials, much more than the average Nappy Cake. This does not mean we compromise on quality, we just believe in good old fashioned value for money and quality of service.


I do not have a Paypal account, can I pay for my nappy cake using my card?


You do not need a Paypal account to make a purchase from Pure Nappy Cakes Ltd.
At the checkout you will have the choice to 'log into your paypal account'and underneath this is another box with 'Don't have a paypal account? Pay by Card'. Simply click the option you prefer and follow the on screen instructions.
If you already have a paypal account registered to your email address you will be asked 'Did you know you have a Paypal account?' You can then choose to 'Log in and continue' to use your Paypal account or 'continue without logging in' to pay on your card without using Paypal.
If you have any problems with completing your payment please contact us and we will be happy to help. 
 

Can I collect my nappy cake order directly from you?


Of course you can, Pure Nappy Cakes Limited is based in Romford, Essex, UK. We are 10 minutes from junction 28/29 on the M25 and 5 minutes from the A12, Eastern Avenue. Please contact us to discuss your order and your preferred collection time/day and we will be happy to help.
 

I have contacted you and not received a reply yet, why is this?


Please be aware that from time to time legitimate emails from Pure Nappy Cakes may be mistaken for 'spam' or 'junk mail' by some email providers. Please ensure you check your email accounts 'junk folder' for emails from Pure Nappy Cakes.
When contacting Pure Nappy Cakes by telephone please leave a voicemail message clearly stating your contact details and rest assured that someone will get back to you if your call is unanswered.
 

Can you add a message to my nappy cake and deliver my order straight to the new parents?


Yes of course we can, in fact at least 50% of all orders made with us are delivered straight to the new Mummies and Daddies! 
At the checkout you will be given the option to enter the shipping address where you wish your parcel to be delivered and a separate box for the billing address which must match that of where your card is registered to.
If you are sending your parcel to someone else, please provide their contact telephone number if possible so that we can pass this to the courier should there be any problems with the delivery.

You can also purchase a greetings card to accompany your nappy cake, choose from baby shower, baby girl, baby boy, new baby, twins or maternity leave cards as well as the very useful baby Feed Wheels. We can even hand write a message in the card on your behalf absolutely FREE of charge.
 

Can I have my Nappy Cake Gift Wrapped?


All Pure Nappy Cakes include Free Gift Wrapping in the form of luxury satin ribbon, colour coordinated bows and an abundance of cascading curly ribbons so your nappy cake will arrive ready to give as a baby gift. Each and every nappy cake also includes an ingredients card printed on thick hammered card and a hand crafted gift tag which we can print with your gift message absolutely FREE of charge.
 

How long will it take for my nappy cake order to arrive?


Most Pure Nappy Cakes are held in stock ready to go as soon as your order comes through - we have 100's of nappy cakes freshly 'baked' in our store rooms. 

We strive to dispatch all orders placed before 1pm the very same day or if placed after 2pm the very next day. Sometimes if you place your order after 2pm and our courier has not collected the parcels we will do our very best to get the nappy cake out the same day for you - please call or email us if this is the case.

Your nappy cake will be delivered by a reputable 24 hour reliable courier - they will even give you a 1 hour delivery time slot so you won't have to wait in all day either! 
*Mainland UK only. Deliveries to Scottish Highlands and remote areas may take 2 days, deliveries to Northern Ireland are sent with Royal Mail and may take longer. Nappy cakes will only be sent with our courier and delivered on weekdays excluding bank and public holidays.
 

I need my Nappy Cake urgently; do you offer next day delivery?


Yes, all nappy cakes sent within Mainland UK are sent Next Working Day, complete with 1 hour delivery timeslot. *Scottish Highlands and remote areas may take 2 days.
 

Can you tailor make Nappy Cakes?


Yes, if you have a particular theme or budget you may wish to have a made to measure nappy cake - we do hold a wide selection of ribbons in stock for you to choose from to match a specific theme. 
We have previously supplied nappy cakes with the following themes:
  • West Ham Football Club
  • Irish Green Theme
  • Wedding Towel Cakes
  • Triplets nappy cakes
  • Adoption Nappy Cake gifts for older babies or toddlers - eg. containing pyjamas instead of baby clothes
  • Bespoke ribbon colour combinations to match the baby shower theme colours.
  • Browns and Cream nappy cakes
  • Alternative brands of nappies used
  • Gender Reveal nappy cake - completely unisex from the outside but open the cake to reveal either a pink or blue baby grow and therefore reveal whether its a baby boy or a baby girl!
  • Crystal Palace Football Club
  • Ben and Holly's Little Kingdom
  • Swim nappy cake for an older child - complete with shark towel, armbands, swim suit and flip flops!
  • Bespoke Baby Hampers

Please contact us with your specific requirements and we will be more than happy to help you create your perfect bespoke nappy cake. Please note prices will vary for this service but can be tailored to your budget.
 

What holds the Nappy Cake together?


There are no staples, pins or glue used in any Pure Nappy Cakes. This is to ensure that all items are perfectly usable after the cake is dismantled. This means that Nappies are held together using alternative methods; please take extreme care when taking the cake apart.