Privacy Notice

PLEASE NOTE:

Pure Nappy Cakes is taking a holiday! All orders placed will be processed and dispatched after we reopen on the 20th April 2017.

Any questions? Contact us on sales@purenappycakes.com

By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What information do we collect?
We may collect, store and use the following kinds of personal information:
a. information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
b. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
c. information that you provide to us for the purpose of registering with us;
d. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
e. any other information that you choose to send to us; Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit and keep track of your preferences in relation to your use of our website. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html. Our advertisers / payment services providers may also send you cookies.
We only collect personal information such as your name, contact details, address etc. that is required to complete your order with Pure Nappy Cakes and provide you with a satisfactory service. Any personal information you provide will only be used by Pure Nappy Cakes to complete your order, to keep in contact with you and inform you of developments associated with our business.

Any account information you provide during the account registration process will be kept in a secure database to allow you to easily make future purchases with us and to view your order history.

We will not provide your details to any other third parties except for reasons where necessary to complete your transaction; for example to arrange delivery of your order with a courier company. For items sent via courier we will supply the contact telephone number to the courier in case there are any problems with the delivery and also your email address so that the courier can send email notifications of the dispatch and delivery details, you may also receive an sms text message from the courier with these notifications . If you would prefer than we didn't provide this information to the courier please notify us in writing or add a note to us when placing your order.

We will only publish feedback you provide to us with your knowledge and consent.

We use PayPal as one of our payment methods. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with Pure Nappy Cakes Limited. Once your payment is complete, you will be emailed a receipt for this transaction.

Our website financial transactions are handled through our payment services providers, PayPal and Sage Pay. You can review the PayPal privacy policy at www.paypal.com and the Sage Pay privacy policy at ww.sagepay.co.uk We will share information with PayPal and Sage Pay only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.