Shipping & Returns

Delivery is £5.99 per order. Delivery is FREE for order £55+ or orders collected from us in Essex.

Nappy Cake orders are usually dispatched the same or next working day (depending on time of day ordered)and delivered NEXT DAY (working days only) - UK Mainland only. (NEXT DAY delivery service does not apply to mini nappy cakes) Need it extra fast? No problem, email us and we will be delighted to help. We usually respond in minutes.

If you need your order urgently please contact us via the Contact Form and we will do all we can to ensure you receive your nappy cake in plenty of time - orders placed up until Thursday midday are usually delivered the next day (Friday) in time for the weekend! We keep 100+ nappy cakes in stock ready to go so last minute orders are not a problem! :)

If you are local you are welcome to collect your order directly from us in Romford, Essex.

Say goodbye to waiting in all day! Leave a mobile phone number during the checkout and we'll text and email you with a one hour delivery window! If the time suits you - great! If not then you can rearrange the date or ask the courier to deliver to a neighbour or local shop for pick up - Easy Peasy!

Orders being sent to a Mainland UK address will be sent with a reputable courier service which delivers Next Day (after dispatch) - you will receive an email (and Text if you leave a mobile number during checkout) on the morning of the delivery with your 1 hour delivery time slot. Scottish Highlands and remote areas may take 2 working days after dispatch. Our Courier delivers Mon-Fri only; no courier deliveries will be made at weekends or Public Holidays/Bank Holidays.

The above delivery information is for guide purposes only, is not guaranteed and is subject to change.

If you purchase more than one baby gift or nappy cake, depending on the nature of the items we may have to send them in separate parcels which may be delivered separately.

Important Information:

Please note your order will require a signature upon delivery. Please ensure there is someone available to sign for your nappy cake parcel from Pure Nappy Cakes.

Pure Nappy Cakes Ltd. cannot be held responsible for delays due to causes beyond our control, adverse weather conditions, acts of God and so on. Nor can we be held responsible for delays or parcels returned to us if an incomplete or incorrect delivery address is supplied by you. Please check all delivery addresses carefully when placing your order.

Products will be insured against loss or damage for their full value. Items will only be dispatched after the payment clears in our accounts.

How are the nappy cakes packaged?

We always use plain cardboard boxes with no markings to indicate what is inside the box when we deliver so there is no need to worry if the gift is being delivered as a surprise. There have been a good few receptionists up and down the country who have signed delivery for a parcel completely unaware that the contents are actually a surprise gift for them! However please note that the courier labels may show our business name in plain small printed text in some cases.

Where can nappy cakes be delivered?

Pure Nappy Cakes delivers to any valid address in Mainland UK.

Northern Ireland, Scottish Highlands, Scottish Isles, Islands and Remote areas:

We regret we are not currently delivering to any addresses in the Channel Islands, Isle of Wight, Isle of Man, Scottish Islands or overseas. We can deliver certain nappy cakes within a size limit to Northern Ireland however these will be sent with an alternative delivery company and may take slightly longer for delivery.

Please note Mainland Scottish highlands and remote area deliveries take 2 working days and will not usually be delivered before 10am.

International Deliveries:

We do not currently ship nappy cakes outside of Mainland UK and certain nappy cakes to Northern Ireland.

Collect your nappy cake directly from us

You are more than welcome to collect your Pure Nappy Cakes order from us. We are based in Romford, Essex, Greater London. We are a less than 10 minute drive from either junction 28 or 29 on the M25 and 5 minutes from Eastern Avenue on the A12. Please call or email for further details as collections are by appointment only.